Sangay Spa Hotel

We visited Banos with our 3 grandchildren, ages 8, 11, and 12. They loved the hotel as much as we did! The rooms were clean, spacious and comfortable. The breakfast buffet had choices galore, and we even ordered omelets a few days, too. The breakfast waitstaff was remarkable and attentive. The front desk staff assisted us many times in booking day trips and taxis. Hotel location perfect, just blocks away from shopping and restaurants. The workout room is simple but has a large assortment of weights, even light ones for women. The hot tubs and cold plunge are beautiful and clean. I would highly recommend Sangay Spa for everyone!

Beautiful room, excellent and varied breakfast buffet, very helpful staff, clean and pretty, well-groomed grounds. The hot springs pools and the Bridal Veil falls are right across the street. The café has a whimsical Alice in Wonderland themed decor and lunch was delicious. When checking in, front desk noticed that my spouse would have trouble reaching the third floor without an elevator, so they switched us to a ground floor room with a king-size bed. We were glad for that. Hotel did have a generator, so we never had more than a minute without electricity when the rolling blackouts came.

Beautifully maintained and decorated - the place was exceptionally clean and organized. The staff were helpful and let us stay past checkout as we arrived late from a tour. Breakfast was spectacular and even and live music. On top of everything it’s located close to everything important in Baños and had its own power generator (since ecuador is experiencing outages). Would recommend to anyone!

Great location! The hotel smelled amazing, it was beautiful, and the staff were very kind.

Being a spa hotel, the option of getting a massage and having use of hot tubs were wonderful after numerous days of hiking. The staff was friendly, the room spacious(we were in a ground level cabana) and quiet. Lots of outlets for charging phones, hot shower. Laundry service a plus, drop it in the morning, have it in the evening. The food was very good. Breakfast was included, and there was a great selection of breads. Two dining areas, one downstairs(closed weekends I believe) and the main dining area upstairs. It's across the street from the Virgin waterfall and hot spring pools. Convenient to the plaza and tour agencies.